Learning from incidents, including near misses
Since 2003, we have worked to develop a culture where incidents (including those that did not result in any injury or damage) are readily reported. This information helps us assess the effectiveness of safety controls and implement improvements to prevent future incidents.
During business planning, we analyse the root causes of incidents resulting in injury to develop appropriate programmes that address the underlying causes. We also track and evaluate high potential risk incidents (HPRIs). HPRIs are unplanned events that may or may not have caused minor damage or injury but had the potential to cause a much more serious incident. HPRIs provide us with the opportunity to examine a potentially dangerous situation to discover why safety controls did not work as intended.
All incidents are fully investigated and discussed by the Group Executive Committee monthly. Lessons learned are shared across the Group at monthly commodity business meetings and through Group-wide circulation of good practice.
